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What Your Customer Wants and Can't Tell You

What Your Customer Wants and Can't Tell You


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About the Book

Use the Science of Behavioral Economics to Understand Why People Buy

"The most important business book to come out in years." -Michael F. Schein, author and columnist for Forbes, Inc, and Psychology Today

2021 International Book Awards finalist in Business: Small Business & Entrepreneurship and Marketing & Advertising
#1 New Release in Business Encyclopedias, Marketing Research, Customer Relations, and Customer Service

What Your Customer Wants (And Can't Tell You) explains the neuroscience of consumer behavior. Learn exactly why people buy--and how to use that knowledge to improve pricing, increase sales, create better "brain-friendly" brand messaging, and be a more effective leader.

Behavioral economics is the marketing research future of brands and business. This book goes beyond an academic understanding of behavioral economics and into practical applications. Learn how real businesses and business professionals can use science to make their companies better. Business owner, consultant, and behavioral economics expert Melina Palmer helps leaders like you use the psychology of the consumer, innovation, and truly impactful branding to achieve real, bottom-line benefits.

Discover information and tools you can actually use to influence consumers. Go beyond data science for business and apply behavioral economics. Learn how the consumer brain works. Become a better leader and creatively and effectively market your brand by understanding the true needs of your customers.

Dramatically improve your effectiveness as a leader and marketer with the practical tools in this book:

  • Real-world examples that bring a concept to life and make it stick
  • Ideas to help you with problem solving for your business
  • Ways to hack your brain into coming up with innovative programs, products, and initiatives

If you liked marketing and business books like Nudge, Predictably Irrational, or This is Marketing by Seth Godin, you'll love What Your Customer Wants (And Can't Tell You).


Best Sellers



Product Details
  • ISBN-13: 9781642505627
  • Publisher: Mango Media
  • Publisher Imprint: Mango
  • Height: 226 mm
  • No of Pages: 300
  • Spine Width: 23 mm
  • Weight: 417 gr
  • ISBN-10: 1642505625
  • Publisher Date: 11 May 2021
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing Research)
  • Width: 152 mm


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    A Thrilling But Totally Believable Murder Mystery

    Read this in one evening. I had planned to do other things with my day, but it was impossible to put down. Every time I tried, I was drawn back to it in less than 5 minutes. I sobbed my eyes out the entire last 100 pages. Highly recommend!

    BoxerLover2 - 5 Days ago
    A Thrilling But Totally Believable Murder Mystery

    Read this in one evening. I had planned to do other things with my day, but it was impossible to put down. Every time I tried, I was drawn back to it in less than 5 minutes. I sobbed my eyes out the entire last 100 pages. Highly recommend!


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